Terms & Conditions

1. Definitions

In these Terms and Conditions, unless the context otherwise requires:

• "wonsot", "we", "us", or "our" refers to the wonsot online sports betting and casino platform operating at the domain wonsot.cam and all associated services.
• "User", "you", or "your" refers to any individual who accesses, registers with, or uses the wonsot platform.
• "Account" means the personal account created by a User to access wonsot services, identified by a unique username and password.
• "Platform" or "Service" means the wonsot website, mobile-optimized site, and all gaming, betting, and related services provided therein.
• "Games" includes all sports betting markets, casino games, slot machines, live dealer tables, and other gaming products offered on the Platform.
• "Deposit" means any transfer of funds from a User to their wonsot Account via approved payment methods.
• "Withdrawal" means any transfer of funds from a User's wonsot Account balance to their designated bank account or payment method.
• "Bonus" means any promotional credit, free bet, free spin, cashback, or other promotional offer provided by wonsot to Users.

2. Acceptance of Terms

By accessing or using the wonsot platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. These Terms constitute a legally binding agreement between you and wonsot. If you do not agree to these Terms, you must immediately cease using the Platform and refrain from creating an Account.

We reserve the right to modify, amend, or update these Terms and Conditions at any time without prior notice. Continued use of the Platform following any such changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically to stay informed of any updates. The "Last Updated" date at the top of this page indicates when the Terms were most recently revised.

These Terms and Conditions should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference and form part of your agreement with wonsot.

3. Eligibility and Age Requirement

To be eligible to register for and use wonsot services, you must meet all of the following criteria:

1. Age: You must be at least 21 years old. We reserve the right to request proof of age at any time, and failure to provide satisfactory documentation will result in immediate account suspension and potential forfeiture of funds.
2. Legal Capacity: You must have the legal capacity to enter into a binding contract under the laws of your jurisdiction. You must not be subject to any legal disability, restriction, or prohibition that would prevent you from using online gambling services.
3. Jurisdiction: You must be a resident of Indonesia or located within Indonesian territory when accessing the Platform. Users accessing wonsot from jurisdictions where online gambling is prohibited are strictly forbidden from using our services.
4. Self-Exclusion Status: You must not be registered with any gambling self-exclusion program, either with wonsot or any other gambling operator, that would prohibit you from using online gaming services.
5. Account Limitation: You may maintain only one (1) Account with wonsot. Creating multiple accounts (sometimes called "multi-accounting") is strictly prohibited and will result in closure of all associated accounts and forfeiture of any balances or winnings.
6. Personal Use: You must register and use the Account in your own name only. You may not register on behalf of any other person, organization, or entity. You may not allow any other person to access or use your Account.

By registering an Account, you represent and warrant that you meet all of the above eligibility requirements. If at any time you cease to meet these requirements, you must immediately notify us and cease using the Platform. wonsot reserves the right to verify your eligibility at any time and may request supporting documentation including but not limited to government-issued identification, proof of address, and proof of payment method ownership.

4. Account Registration and Security

4.1 Account Registration

To access wonsot gaming services, you must complete the account registration process by providing accurate, current, and complete information as requested in the registration form. Required information typically includes:

• Full legal name (as it appears on your government-issued ID)
• Date of birth (to verify you are 21 years of age or older)
• Valid email address
• Mobile phone number
• Residential address in Indonesia
• Username and secure password
• Preferred currency (Indonesian Rupiah / IDR)

You agree to provide truthful and accurate information during registration and to promptly update your Account information if any changes occur. Providing false, misleading, or outdated information constitutes a material breach of these Terms and may result in immediate account suspension or termination.

4.2 Account Verification (KYC)

wonsot is committed to preventing fraud, money laundering, underage gambling, and other illegal activities. As part of our regulatory compliance obligations, we implement a Know Your Customer (KYC) verification process. You may be required to submit the following documents for verification purposes:

• Proof of Identity: Government-issued photo identification such as Indonesian National Identity Card (KTP), passport, or driver's license.
• Proof of Address: Recent utility bill, bank statement, or government correspondence showing your name and current residential address, dated within the last three months.
• Proof of Payment Method: Screenshot or photo of your bank account details, e-wallet account, or payment card (with sensitive information such as full card numbers masked for security).

We reserve the right to request KYC documentation at any time, including before processing withdrawals. Failure to provide requested documents within a reasonable timeframe (typically 30 days) may result in account restrictions including suspension of withdrawal privileges. All submitted documents are handled in strict accordance with our Privacy Policy and are stored securely using industry-standard encryption.

4.3 Account Security

You are solely responsible for maintaining the confidentiality of your Account login credentials (username and password). You agree to:

• Choose a strong, unique password that is not used for any other online service
• Never share your password with any other person
• Immediately notify wonsot if you suspect or become aware of any unauthorized access to your Account
• Log out of your Account when finished using the Platform, especially on shared or public devices
• Enable two-factor authentication (2FA) if offered, for enhanced account security

You acknowledge that you are fully responsible for all activities that occur under your Account, whether authorized by you or not. wonsot shall not be liable for any loss or damage arising from unauthorized use of your Account resulting from your failure to maintain adequate security. If you believe your Account has been compromised, contact our customer support team immediately at [email protected].

5. Deposits and Withdrawals

5.1 Deposits

To place bets or play games on wonsot, you must deposit funds into your Account. We support the following deposit methods for Indonesian players:

• Bank Transfer: BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri (Bank Mandiri)
• E-Wallets: OVO, DANA, GoPay, ShopeePay, LinkAja

All deposits are processed in Indonesian Rupiah (IDR). Minimum deposit amounts vary by payment method but generally range from Rp 50,000 to Rp 100,000. Maximum deposit limits may apply depending on your Account status and payment method. Deposits via bank transfer during banking hours (typically Monday-Friday, 08:00-16:00 WIB) are usually processed within 5 minutes. E-wallet deposits are processed instantly 24/7. wonsot does not charge fees for deposits; however, your bank or payment provider may apply their own transaction fees.

You may only deposit funds that belong to you personally and originate from a legitimate source. Deposits made using third-party payment methods, stolen funds, fraudulent funds, or funds originating from criminal activity are strictly prohibited. wonsot reserves the right to investigate the source of deposited funds and may request supporting documentation. We also reserve the right to reverse deposits and close accounts if we suspect money laundering or other illegal activity.

5.2 Withdrawals

You may request a withdrawal of your available Account balance at any time, subject to the following conditions:

• Your Account must be fully verified (KYC documentation submitted and approved)
• The withdrawal amount must meet the minimum threshold (typically Rp 100,000)
• You must have met all applicable bonus wagering requirements (see Section 6 below)
• You must withdraw to a payment method registered in your own name that matches your Account details

Withdrawal processing times vary by payment method. Bank transfer withdrawals are typically processed within 24-48 hours on business days. E-wallet withdrawals are generally processed faster, often within 12-24 hours. Please note that these are processing times from wonsot's side; your bank or payment provider may require additional time to credit the funds to your account.

wonsot reserves the right to conduct additional security and verification checks before approving withdrawal requests, which may extend processing times. We also reserve the right to refuse withdrawal requests or request additional documentation if we suspect fraudulent activity, bonus abuse, or violation of these Terms. Withdrawal requests may be declined if there are active bets or unresolved disputes on your Account.

5.3 Transaction Limits and Fees

Transaction limits (minimum and maximum deposit/withdrawal amounts) are displayed during the transaction process and may vary based on your Account level, payment method, and verification status. wonsot may adjust these limits at its discretion. We do not charge withdrawal fees for most payment methods; however, excessive withdrawal requests (more than 3 per week) may incur administrative fees. Your bank or payment provider may also charge their own fees, which are beyond our control.

6. Bonuses and Promotions

wonsot offers various bonuses and promotional offers to enhance your gaming experience, including but not limited to welcome bonuses, deposit bonuses, reload bonuses, cashback offers, free bets, and free spins. All bonuses are subject to specific terms and conditions which are clearly stated in the promotional offer details. By accepting any bonus, you agree to comply with all applicable bonus terms.

6.1 Wagering Requirements

Most bonuses are subject to wagering requirements (also called playthrough or rollover requirements) which must be met before bonus funds and any winnings derived from bonus funds can be withdrawn. Wagering requirements are expressed as a multiple of the bonus amount (e.g., "30x wagering requirement" means you must wager the bonus amount 30 times). The specific wagering requirement for each bonus is stated in the promotional terms. Different games contribute differently toward wagering requirements - typically, slots contribute 100%, while table games and sports bets may contribute less (e.g., 10-20%) or not at all. Game contribution rates are specified in the bonus terms.

6.2 Bonus Restrictions and Abuse

Bonuses are intended for recreational players and single-account use only. The following activities constitute bonus abuse and are strictly prohibited:

• Creating multiple accounts to claim bonuses multiple times
• Coordinated play with other users to manipulate bonus outcomes (e.g., betting on opposing outcomes in sports)
• Using bonuses exclusively on low-risk betting strategies designed to convert bonus funds with minimal risk
• Irregular betting patterns or gameplay that suggests an intent to abuse promotional offers rather than genuine recreational play

wonsot reserves the right to void bonuses, cancel associated winnings, and close accounts in cases of suspected bonus abuse. We may also exclude Users from future promotional offers if abuse is detected.

6.3 Bonus Expiration

Bonuses and their associated wagering requirements typically expire after a certain period (commonly 30 days from the date of bonus credit). If wagering requirements are not met within the specified timeframe, the bonus and any winnings derived from the bonus will be forfeited. Expiration periods are stated in the specific bonus terms.

7. Gameplay Rules and Conduct

You agree to use the wonsot platform in accordance with all applicable rules and regulations. You must:

• Play fairly and in good faith
• Not engage in any form of cheating, collusion, fraud, or manipulation of games or betting markets
• Not use automated software, bots, or third-party tools to place bets or play games
• Not exploit any software bugs, errors, or vulnerabilities in the Platform
• Not engage in any activity that could harm, disable, overburden, or impair the proper functioning of the Platform
• Not use the Platform for any unlawful purpose or in violation of any local, national, or international law

All sports betting markets and casino games offered on wonsot are subject to their own specific rules and regulations, which are available on the Platform and incorporated into these Terms by reference. You are responsible for understanding the rules of any game or bet type before participating. In the event of conflicting rules or interpretations, wonsot's decision shall be final.

7.1 Sports Betting Rules

For sports betting, including football betting markets covering BRI Liga 1, English Premier League (EPL), La Liga, Serie A, Bundesliga, UEFA Champions League, and other leagues, as well as bandar bola (handicap betting) and mix parlay (accumulator bets), the following principles apply:

• All bets are settled based on official results and statistics from recognized governing bodies
• If a match is postponed or abandoned, specific settlement rules apply depending on when the match was abandoned and the bet type - these rules are detailed in our Sports Betting Rules
• Settlement of bets is based on the result at the end of regular time (90 minutes plus injury time for football) unless otherwise specified
• Live in-play betting is subject to delays due to transmission and data processing - bets placed after an event has already occurred may be voided
• wonsot reserves the right to void bets if we suspect the integrity of an event has been compromised, including match-fixing, insider information, or technical manipulation

7.2 Casino and Slot Game Rules

For casino games including slots, live dealer tables, and other RNG-based games, the following applies:

• All games use certified Random Number Generator (RNG) software or, in the case of live dealer games, physical dealing/spinning mechanisms to ensure fair and random outcomes
• Return to Player (RTP) percentages for slots and other games are displayed in the game information and represent long-term statistical averages, not guarantees for individual sessions
• Maximum win limits may apply to certain games or jackpots - these are stated in the game rules
• In the event of a game malfunction, all affected bets and payouts are void, and funds will be returned to your Account

8. Responsible Gaming

We provide comprehensive responsible gaming tools to help you maintain control over your gambling activity. These tools include:

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit into your Account
• Loss Limits: Set limits on your net losses over daily, weekly, or monthly periods
• Session Time Limits: Set maximum session durations to control how long you spend gambling in one sitting
• Reality Checks: Receive pop-up reminders at regular intervals showing your session duration and win/loss balance
• Self-Exclusion: Temporarily or permanently exclude yourself from using the wonsot platform for periods ranging from 24 hours to permanent closure

These tools can be accessed and configured in the Responsible Gaming section of your Account settings. Increases to limits take effect after a 24-hour cooling-off period, while decreases and restrictions take effect immediately.

If you believe you may have a gambling problem, we urge you to seek help. Warning signs of problem gambling include: spending more money or time gambling than you can afford, gambling to escape problems or relieve feelings of anxiety or depression, lying to family or friends about gambling, neglecting work or family responsibilities due to gambling, and chasing losses. For more information and support resources, please visit our Responsible Gaming page or contact our support team at [email protected].

9. Limitations of Liability

To the fullest extent permitted by applicable law, wonsot shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the Platform, including but not limited to:

• Loss of winnings, funds, or anticipated profits
• Loss of data or account access
• Service interruptions, technical malfunctions, or downtime
• Errors in game results, odds, or bet settlement (provided such errors are corrected promptly upon discovery)
• Actions of third parties, including payment processors, game providers, or other users
• Unauthorized access to your Account due to your failure to maintain adequate security

You acknowledge that gambling inherently involves risk of loss and that wonsot makes no guarantees regarding winning outcomes. All betting and gaming decisions are made at your own discretion and risk. You agree to indemnify and hold harmless wonsot, its owners, operators, employees, and affiliates from any claims, damages, or losses arising from your use of the Platform or breach of these Terms.

10. Account Suspension and Termination

wonsot reserves the right to suspend, restrict, or terminate your Account at any time, with or without prior notice, for any reason including but not limited to:

• Violation of these Terms and Conditions or any other applicable policies
• Providing false or misleading information during registration or verification
• Suspected fraud, money laundering, or other illegal activity
• Bonus abuse or irregular betting patterns
• Creation of multiple accounts
• Underage gambling (users found to be under 21 years of age)
• Abusive behavior toward customer support staff or other users
• Use of the Platform from a prohibited jurisdiction
• Prolonged inactivity (accounts with no login activity for 12 months or more)

Upon account termination, any remaining account balance (excluding bonus funds and winnings from bonus abuse or fraudulent activity) will be returned to you via your registered payment method, subject to successful completion of any pending verification requirements. We reserve the right to deduct any outstanding amounts owed to wonsot, including but not limited to reversed deposits, bonus abuse losses, or administrative fees.

You may voluntarily close your Account at any time by contacting customer support. Upon voluntary closure, any remaining balance will be processed as a withdrawal according to our standard procedures. If you wish to reopen a voluntarily closed account, contact support; however, reopening is subject to management approval and may be denied if responsible gaming concerns exist.

11. Governing Law and Jurisdiction

These Terms and Conditions, and any disputes arising from or relating to your use of the wonsot platform, shall be governed by and construed in accordance with the laws of the jurisdiction in which wonsot operates, without regard to conflict of law principles.

You agree that any legal action or proceeding arising from these Terms shall be brought exclusively in the courts of competent jurisdiction governing wonsot's operations. You consent to the personal jurisdiction of such courts and waive any objection to venue. In the event of a dispute, you agree to first attempt to resolve the matter through good faith negotiations with wonsot customer support before pursuing legal action.

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.

12. Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of the wonsot platform, please contact our customer support team:

• Email: [email protected] (please do not click - copy and paste into your email client)
• Live Chat: Available 24/7 through the wonsot website
• Operating Hours: Customer support operates 24 hours a day, 7 days a week, in Indonesian (Bahasa Indonesia) and English

We strive to respond to all inquiries within 24 hours, with most urgent matters addressed within 2 hours during peak Western Indonesia Time (WIB) hours. For account-specific issues, please ensure you provide your registered username and sufficient detail to allow us to investigate your concern thoroughly.